| Nonviolent Communication | |
| Phụ đề: | A Language of life |
| Tác giả: | Marshall B. Rosenberg, Ph.D |
| Ký hiệu tác giả: |
RO-M |
| DDC: | 153.6 - Truyền thông |
| Ngôn ngữ: | Anh |
| Số cuốn: | 1 |
Hiện trạng các bản sách
|
||||||||||||||||
» Thêm vào danh sách tác phẩm yêu thích
| Acknowledgements | xiii |
| Foreword | xv |
| CHAPTER 1: GIVING FROM THE HEART | 1 |
| The Heart of Nonviolent Communication | 1 |
| Introduction | 1 |
| A Way to Focus Attention | 3 |
| The NVC Precess | 6 |
| Applying NVC in Our Lives and World | 8 |
| NVC in Action: “Murderer, Assassin, Child Killer!” | 12 |
| CHAPTER 2: COMMUNICATION THAT BLOCKS COMPASSION | 15 |
| Moralistic Judgments | 15 |
| Making Comparisons | 18 |
| Denial of Responsibility | 19 |
| Other Forms of Life-Alienating Communication | 22 |
| CHAPTER 3: OBSERVING WITHOUR EVALUATING | 25 |
| The Highest Form of Human Intelligence | 28 |
| Distinguishing Observations From Evaluations | 30 |
| NVC in Action: The Most Arrogant Speaker We’sve Ever Had! | 32 |
| Exercise 1: Observation or Evaluation? | 34 |
| CHAPTER 3: IDENTIFYING AND EXPRESSING FEELINGS | 37 |
| The Heavy Cost of Unexpressed Feelings | 37 |
| Feelings Versus Non-Feelings | 41 |
| Building a Vocabulary for Feelings | 43 |
| Exercise 2: Expressing Feelings | 47 |
| CHAPTER 5: TAKING RESPONSIBILITY FOR OUR FEELINGS | 49 |
| Hearing a Negative Message: Four Options | 49 |
| The Needs at the Root of Feelings | 52 |
| The Pain of Expressing Our Needs Versus the Pain of Not Expressing Our Needs | 55 |
| From Emotional Slavery to Emotional Liberation | 57 |
| NVC in Action: Bring Back the Stigma of Illegitimacy! | 61 |
| Exercise 3: Acknowledging Needs | 65 |
| CHAPTER 6: REQUESTING THAT WHICH WOULD ENRICH LIFE | 67 |
| Using Positive Action Language | 67 |
| Making Requests Consciously | 72 |
| Asking for a Reflection | 74 |
| Requesting Honesty | 76 |
| Making Request of a Group | 77 |
| Requests Versus Demands | 79 |
| Defining Our Objective When Making Requests | 81 |
| CHAPTER 7: RECEIVING EMPATHICALLY | 91 |
| Presence: Don’t Just Do Something, Stand There | 91 |
| Listening for Feeling and Needs | 94 |
| Paraphrasing | 96 |
| Sustaining Empathy | 101 |
| When Pain Blocks Our Ability to Empathize | 103 |
| NVC in Action: A Wife Connects With Her Dying Husband | 105 |
| Exercise 5: Diffirentiating Receiveing Empathically from Receiving Non-Empathically | 109 |
| CHAPTER 8: THE POWER OF EMPATHY | 113 |
| Empathy that Heals | 113 |
| Empathy and the Ability to be Vulnerable | 115 |
| Using Empathy to Defuse Danger | 117 |
| Empathy in Hearing Someone’s “No!” | 120 |
| Empathy to Revive a Lifeless Conversation | 121 |
| Empathy for Silence | 123 |
| CHAPTER 9: CONNECTING COMPASSIONATELY WITH OURSELVES | 129 |
| Remembering the Specialness of What We Are | 129 |
| Evaluating Ourselves When We’ve Been Less Than Perfect | 130 |
| Translating Self-Judgments and Inner Demands | 132 |
| Self-Forgiveness | 133 |
| The Lesson of the Polka-Dotted Suit | 134 |
| Don’t Do Anythig That Isn’t Play! | 135 |
| Translating Have-To to Choose-To | 136 |
| Cultivating Awareness of the Energy Blind Our Actions | 138 |
| CHAPTER 10: EXPRESSING ANGER FULLY | 141 |
| Distinguishing Stimulus From Cause | 141 |
| All Anger Has a Life-Serving Core | 144 |
| Stimulus Versus Cause: Practical Implications | 145 |
| Four Steps to Expressing Anger | 148 |
| Offering Empathy First | 149 |
| Taking Our Time | 152 |
| NVC in Action: Parent and Teen Dialogue A Life-Threatening Issue | 154 |
| CHAPTER 11: THE PROTECTIVE USE OF FORCE | 161 |
| When the Use of Force is Unavoidable | 161 |
| The Thinking Behind the Use of Force | 161 |
| Types of Punitive Force | 162 |
| The Costs of Punishment | 164 |
| Two Questions the Reveal the Limitations of Punishment | 165 |
| The Protective Use of Force in Schools | 166 |
| CHAPTER 12: LIBERATING OURSELVES AND COUNSELING OTHERS | 171 |
| Freeing Ourselves from Old Programming | 171 |
| Resolving Internal Conflicts | 172 |
| Caring for Our Inner Environment | 173 |
| Replacing Diagnosis with NVC | 175 |
| NVC in Action: Dealing with Resentments and Self-judgment | 180 |
| CHAPTER 13: EXPRESSING APPRECIATION IN NONVIOLENT COMMUNICATION | 185 |
| The Intention Behind the Appreciation | 185 |
| The Three Components of Appreciation | 186 |
| Receiving Appreciation | 188 |
| The Hunger for Appreciation | 190 |
| Overcoming the Reluctance ro Express Appreciation | 191 |
| Epilogue | 193 |
| Bibliography | 197 |
| index | 201 |
| Note Pages | 209 |
| How You Can Use the NVC Process | 211 |
| Some Basic Feeling and Needs We all Have | 212 |
| About PuddleDancer Press | 213 |
| About CNVC and NVC | 214 |
| Trade Books from PuddleDancer Press | 215 |
| Trade Booklets from PuddleDancer Press | 221 |
| About the author | 222 |
